Cut Business Expenses With Wireless Expense Management
Author: Andy Barber
It is not easy to keep your company's books in the black during these rough economic times. Cutting back is often a necessity, but no one enjoys reducing staff. There are other ways of reducing your expenditures without affecting your personnel.
Reduce The Cost Of Doing Business
One of the largest expenses that a business may incur is their telecom expense. It is right up near the top of the list in many cases. If there were a way to reduce the amount of money spent on telecom without reducing the way you conduct business, would you be interested? Well, there is a way to manage your telecom expenses. It is called Telecom Expense Management. (The people in marketing spent weeks coming up with the name “Telecom Expense Management.”)
Seriously, though, Telecom Expense Management, or TEM, can help you control it all. Telecom can be a wild and unruly creature when left on its own, but with proper attention it can be reigned in and be massaged into a well-mannered part of your company. The problem with telecom – especially the wireless end of the spectrum – is that uncontrolled inventory, services, and “who has what device” costs you dearly. For now I will concentrate on managing wireless expenses, or Wireless Expense Management. (Thanks to the folks in marketing for that clever title, too.)
Asset Management is essentially inventory control for wireless devices. The WEM team uses software to keep track of each device and who has it. It is successful only if some of the following aspects of WEM are utilized in conjunction with it.
E-Procurement. This is the process in which every new device is acquired, every exchange is documented, and all repairs are noted. It assures that only approved devices are obtained. This is accomplished by having a single, centralized point through which everything must be approved.
Invoice Validation. Very important. The Aberdeen Group found that approximately 10% of all wireless service invoices contain errors, and that 85% of those invoices are paid without question. It may be hard to believe, but a majority of the errors are in favor of the vendor and/or service provider. Shocking, huh?
Help Desk Support keeps your telecom system running smoothly. Instead of making one of your employees spend hours trying to solve an issue with a wireless device, they can simply call the Help Desk. The Help Desk people know exactly how to solve the problem, or who to contact if they can't take care if it right there. It minimizes the down time for your employees and keeps them productive.
Expense Optimization is just what it sounds like. The Wireless Expense Management team insures that you are getting the best deal for your telecom expense dollar. They are vendor neutral, so they will find the most cost effective vendors and service providers for your business.
The key is to find a Wireless Expense Management company on which you can rely. Make sure that the one you select offers a comprehensive approach. Some companies offer just one or two of the above listed services. Contact a few of them and see what they can do for you. It doesn't cost anything to check them out.
Reduce The Cost Of Doing Business
One of the largest expenses that a business may incur is their telecom expense. It is right up near the top of the list in many cases. If there were a way to reduce the amount of money spent on telecom without reducing the way you conduct business, would you be interested? Well, there is a way to manage your telecom expenses. It is called Telecom Expense Management. (The people in marketing spent weeks coming up with the name “Telecom Expense Management.”)
Seriously, though, Telecom Expense Management, or TEM, can help you control it all. Telecom can be a wild and unruly creature when left on its own, but with proper attention it can be reigned in and be massaged into a well-mannered part of your company. The problem with telecom – especially the wireless end of the spectrum – is that uncontrolled inventory, services, and “who has what device” costs you dearly. For now I will concentrate on managing wireless expenses, or Wireless Expense Management. (Thanks to the folks in marketing for that clever title, too.)
Asset Management is essentially inventory control for wireless devices. The WEM team uses software to keep track of each device and who has it. It is successful only if some of the following aspects of WEM are utilized in conjunction with it.
E-Procurement. This is the process in which every new device is acquired, every exchange is documented, and all repairs are noted. It assures that only approved devices are obtained. This is accomplished by having a single, centralized point through which everything must be approved.
Invoice Validation. Very important. The Aberdeen Group found that approximately 10% of all wireless service invoices contain errors, and that 85% of those invoices are paid without question. It may be hard to believe, but a majority of the errors are in favor of the vendor and/or service provider. Shocking, huh?
Help Desk Support keeps your telecom system running smoothly. Instead of making one of your employees spend hours trying to solve an issue with a wireless device, they can simply call the Help Desk. The Help Desk people know exactly how to solve the problem, or who to contact if they can't take care if it right there. It minimizes the down time for your employees and keeps them productive.
Expense Optimization is just what it sounds like. The Wireless Expense Management team insures that you are getting the best deal for your telecom expense dollar. They are vendor neutral, so they will find the most cost effective vendors and service providers for your business.
The key is to find a Wireless Expense Management company on which you can rely. Make sure that the one you select offers a comprehensive approach. Some companies offer just one or two of the above listed services. Contact a few of them and see what they can do for you. It doesn't cost anything to check them out.
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The author works for Integrity Communications, a business specializing in Telecom Expense Management. He is a freelance writer who has created articles about police work, promotional advertising products and marketing. Click here to see some of the offerings from Integrity Communications.
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