A Poor Economy Doesn't Mean Poor Profits - Cut Business Costs With Wireless Expense Management
Author: Andy Barber
Getting right to the point, Wireless Expense Management can reduce wasteful spending within your business, and boost your bottom line.
The economy is in the tank and your company is probably suffering to some degree. What are you doing to tighten your belt? Reducing your staff? Eliminating precious advertising and marketing? Decreasing your available products and/or services? Those tactics are viable, but they also affect your productivity, which affects your profits.
There is a way to reduce your operating costs without trimming down on needed functions, and as I mentioned in the beginning of this article, it is Wireless Expense Management.
What Is It?
It is the process by which a professional team examines every aspect of your wireless telecom expenditure to find wasteful spending, redundancy, and inefficiencies. They recommend and implement the needed changes, and your company reaps the benefits by realizing an often dramatic decrease in telecom spend. There are a number of manners through which these tasks are accomplished. Each of the categories depends in part on the other categories to be effective. As you read on you will see the relationships and how they interact with each other.
Expense Optimization
The Wireless Expense Management (WEM) team is vendor neutral. They are not tied to, nor do they have any obligations to any particular vendor or service provide. This fact allows them to search the entire spectrum of available companies in order to select the best deals for your business. They have the experience and knowledge to find special deals, unadvertised sales, how to get bundled packages from vendors, and simply use their “haggling” skills to arm wrestle with vendors for a good price.
E-Procurement
E-Procurement is a single, centralized portal through which every purchase or lease must pass. The process allows only approved devices and service contracts to be acquired. There could be various hierarchies for acquisition according to the employee's needs and position within your company. This eliminates the scenario in which an employee loses or damages their device, and they simply walk into the local office of your vendor and order a new one. They might choose the most expensive piece of equipment and the service plan with the maximum number of whistles and bells. To top it off, they probably won't remember to have the original device's service shut off, so you will be paying for two units now, instead of one…and no one will ever know. Money tossed out the window.
Asset Management
WEM needs a working, up to date, real-time inventory of all the devices and service contracts to be effective. Coupled with the data from other facets of Wireless Expense Management, this can easily be accomplished. With it you will know exactly who has what, and where it is.
Help Desk Support
Eventually someone will have an issue with his or her equipment. Historically, they have been left on their own to track down the right person in the right company in order to resolve it. That could take hours, or even days before things are back on-line. With WEM, they simply call Help Desk and explain the problem. If the issue cannot be taken care of immediately, the WEM team knows whom to call to handle it. The user isn't burdened with the task, so they can get back to work and be productive.
Invoice Validation
A recent study by the Aberdeen Group found that 7% to 12% of all wireless invoices have errors. A majority of those errors are in favor of the vendor. Despite the statistics, about 85% of those invoices are paid without anyone scrutinizing them. Even more money thrown away. The WEM guys are saddled with the task of combing through each invoice to find the errors and discrepancies. They use the reports generated from Asset Management and other categories to make sure that each one is accurate and that you are not paying more than you need to.
The Bottom Line
Depending upon the size of your company, you could save hundreds or even thousands of dollars a month by utilizing Wireless Expense Management. The service isn't free, though. They do charge for doing all that work. The good part is that most often they will charge a percentage of the savings they find. You save a substantial sum, and the WEM company makes a few bucks, too. It is a win/win situation. Contact a reputable WEM provider and have them provide more details.
The economy is in the tank and your company is probably suffering to some degree. What are you doing to tighten your belt? Reducing your staff? Eliminating precious advertising and marketing? Decreasing your available products and/or services? Those tactics are viable, but they also affect your productivity, which affects your profits.
There is a way to reduce your operating costs without trimming down on needed functions, and as I mentioned in the beginning of this article, it is Wireless Expense Management.
What Is It?
It is the process by which a professional team examines every aspect of your wireless telecom expenditure to find wasteful spending, redundancy, and inefficiencies. They recommend and implement the needed changes, and your company reaps the benefits by realizing an often dramatic decrease in telecom spend. There are a number of manners through which these tasks are accomplished. Each of the categories depends in part on the other categories to be effective. As you read on you will see the relationships and how they interact with each other.
Expense Optimization
The Wireless Expense Management (WEM) team is vendor neutral. They are not tied to, nor do they have any obligations to any particular vendor or service provide. This fact allows them to search the entire spectrum of available companies in order to select the best deals for your business. They have the experience and knowledge to find special deals, unadvertised sales, how to get bundled packages from vendors, and simply use their “haggling” skills to arm wrestle with vendors for a good price.
E-Procurement
E-Procurement is a single, centralized portal through which every purchase or lease must pass. The process allows only approved devices and service contracts to be acquired. There could be various hierarchies for acquisition according to the employee's needs and position within your company. This eliminates the scenario in which an employee loses or damages their device, and they simply walk into the local office of your vendor and order a new one. They might choose the most expensive piece of equipment and the service plan with the maximum number of whistles and bells. To top it off, they probably won't remember to have the original device's service shut off, so you will be paying for two units now, instead of one…and no one will ever know. Money tossed out the window.
Asset Management
WEM needs a working, up to date, real-time inventory of all the devices and service contracts to be effective. Coupled with the data from other facets of Wireless Expense Management, this can easily be accomplished. With it you will know exactly who has what, and where it is.
Help Desk Support
Eventually someone will have an issue with his or her equipment. Historically, they have been left on their own to track down the right person in the right company in order to resolve it. That could take hours, or even days before things are back on-line. With WEM, they simply call Help Desk and explain the problem. If the issue cannot be taken care of immediately, the WEM team knows whom to call to handle it. The user isn't burdened with the task, so they can get back to work and be productive.
Invoice Validation
A recent study by the Aberdeen Group found that 7% to 12% of all wireless invoices have errors. A majority of those errors are in favor of the vendor. Despite the statistics, about 85% of those invoices are paid without anyone scrutinizing them. Even more money thrown away. The WEM guys are saddled with the task of combing through each invoice to find the errors and discrepancies. They use the reports generated from Asset Management and other categories to make sure that each one is accurate and that you are not paying more than you need to.
The Bottom Line
Depending upon the size of your company, you could save hundreds or even thousands of dollars a month by utilizing Wireless Expense Management. The service isn't free, though. They do charge for doing all that work. The good part is that most often they will charge a percentage of the savings they find. You save a substantial sum, and the WEM company makes a few bucks, too. It is a win/win situation. Contact a reputable WEM provider and have them provide more details.
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The author works for Integrity Communications, a business specializing in Telecom Expense Management. He is a freelance writer who has created articles about police work, promotional advertising products and marketing. Click here to see some of the offerings from Integrity Communications.
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